Privacy Policy

Last updated: April 2026At The Zoo, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 2020.This policy outlines how we collect, use, and protect your information when you interact with us.

What We Collect

We may collect personal information including:NameEmail addressPhone numberCompany nameProject details or enquiry informationWebsite usage data (via cookies and analytics tools)We only collect information that is necessary to provide our services or communicate with you.

How We Collect Information

We collect information when you:Fill out a contact form on our websiteEmail or call us directlyEngage with us on social mediaWork with us as a clientVisit our website (through cookies and analytics tools)

How We Use Your Information

We use your information to:Respond to enquiries and communicate with youDeliver our servicesImprove our website and user experienceSend occasional updates or marketing (only if you’ve opted in)We don’t sell or rent your personal information. Ever.

Cookies & Analytics

Our website may use cookies and tools like Google Analytics to understand how people use our site.This helps us improve performance and user experience.You can disable cookies through your browser settings if you prefer.

Sharing Your Information

We may share information with trusted third parties where necessary to run our business, such as:Website hosting providersAnalytics toolsMarketing platformsThese providers are required to handle your data securely.

Storage & Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.However, no system is 100% secure, so we encourage you to take care when sharing information online.

Your Rights

Under New Zealand law, you have the right to:Access the personal information we hold about youRequest corrections to your informationTo do so, please contact us using the details below.

Contact Us

If you have any questions about this policy or your data, you can contact us at:

The Zoo - info@thezoo.co.nz

Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.